MAHRA's CV
MAHRA ALNAQBI
CURRICULUM VITAE
Profile summary
Accomplished Finance and Insurance Manager with 6 years of progressive experience in financial operations, team leadership, and corporate real estate. Track record of directing multidisciplinary teams, executing compliance tasks, and aligning offerings to improve profitability and operational efficiency. Dedicated to driving stakeholder engagement and fostering employee development across banking and automotive sectors.
Career highlights
Team Leadership and Financial Operations: Managed financial operations and directed two teams at Al-Futtaim Finance to enhance employee performance and improve overall dealership profitability.
Compliance and Regulatory Alignment: Achieved a 100 percent completion rate on compliance and audit tasks while working as a Senior Relationship Officer at Commercial Bank of Dubai.
Banking Operations and Training: Completed the Certified Banking Operation Course and received recognition as the top performer during the Tumooh Management Training Program.
Key skills
Professional experience
Directs two separate teams while overseeing core financial operations, focusing on employee skill development and daily operational workflow. Coordinates communication across sales staff, partner financial institutions, and internal departments to align commercial offerings with organizational objectives.
- Trained sales teams on strategies and aligned offerings with organizational goals to increase value-added product adoption and customer engagement.
- Promoted value-added services and supported employee development initiatives to improve dealership financial performance and overall profitability.
- Streamlined business operations and strengthened collaborative relationships across two managed teams to improve sales outcomes and customer satisfaction.
- Optimized coordination and documentation flow between sales teams, partner banks, and internal finance departments to minimize process bottlenecks.
Directed corporate real estate portfolios, providing leadership reports and resolving workplace issues.
- Achieved a 100 percent completion rate on compliance and audit tasks by executing due diligence and strengthening regulatory alignment.
- Facilitated projects that generated positive stakeholder feedback and recognition for attention to detail.
Managed corporate real estate operations under standard reporting lines, engaging directly with internal and external parties to handle stakeholder negotiations and communication strategies, which led to a promotion to Senior Relationship Officer.
- Established trust among key stakeholders through active listening and transparent communication.
- Encouraged transparent sharing of information to build knowledge transfer initiatives.
- Exceeded performance expectations by maintaining dedication to operational execution.
- Demonstrated exceptional levels of dedication to professional development, which resulted in securing the trust of internal and external stakeholders, and was subsequently nominated to complete further certifications, enhancing skills & knowledge
- Demonstrated exemplary levels of commitment to complete the Tumooh Management Training Program, resulting in a significant step towards securing future managerial roles & a contribution to sustainable success & leadership development
- Successfully exemplified organization in performance and development, resulting in nomination by Emirates Institute for Banking and Financial Studies and successful completion of Certified Learning Pathway, Corporate Relationship Manager
- Successfully participated in and completed the Certified Banking Operation Course, certified by EIBFS and The Hong Kong Institute of Bankers, which resulted in the prestigious recognition as the top performer in the respective course
- Successfully delivered a presentation to the Executive Committee on the future of banking with a focus on automation, specifically Robotic Process Automation, which resulted in recognition for the most innovative technology solution
Education
- CGPA: 3.50 with distinction